We aim to ensure that you receive your order as quickly as possible.

Our average delivery time is 5-7 business days once we ship the products from the warehouse. *Delivery times may vary a bit depending on customer location, any public holidays, and unforeseen circumstances.

Please note that our standard delivery times are estimates and may vary due to external factors. Packages are not shipped nor delivered on weekends and local public holidays. 

After successfully placing the order, you will receive a notification from our shipping partner containing your package’s tracking information and expected delivery date. The delivery can take up to 5-7 business days, once the order gets dispatched from the warehouse.

To track your package, simply use the tracking number received by email provided on the courier company’s official website.

Sometimes delays happen due to shipping carrier issues, weather, or customs (for international orders). If your order is past the expected delivery date, please check the tracking info provided in your email. Still no update? Reach out to us at our support email — we’ll investigate and make it right.

If you’re not there. Someone you know should be home when your parcel is due for delivery as we may need a signature. However, don’t worry if this isn’t possible as our delivery partner usually tries to deliver more than once.

We only accept returns if there is an issue with the product. We don’t accept return requests if you don’t like the product or the size issue. To avoid these, kindly check the size guide before placing your order.

If you’ve received a faulty or incorrect item, we’ve got you covered. We offer a free exchange and will send you a fresh replacement at no extra cost. Simply share clear photos of the package and the product you received, and if there’s an issue, we’ll make it right as quickly as possible.

The moment we receive our product back at our warehouse, the refund will be initiated. And, it will take (5-7 business days ) to reflect on your back. 

You can cancel orders before they mark them as dispatched. 

Once the product is dispatched from our store, your orders cannot be canceled once shipped. You may refuse to accept the shipment at the time of delivery. However, in such cases, Delivery charges and Import Fee deposits will be deducted.

Exact measurements for all items are listed in the product descriptions. Sizing can be a little inconsistent from item to item. So please refer to the measurements closely for each item. If you are between sizes, we always recommend going with the larger size you are in unless it is noted on the product listing to size down.

Before your purchases have been prepared for dispatch, we can cancel an item, change the size or edit your billing and shipping details. However, we cannot combine orders or add pieces to an existing order once it has been placed. If you need to make any amendments, please email us at care@deevyn.com for assistance.

If you have any other questions, do not hesitate to contact us directly or on Instagram.

No, you can't. You can change the delivery address and mobile number before the product has been dispatched only by contacting us via care@deevyn.com

You can pay with various modes available such as- you can pay by UPI, wallet, or card payment, or you can also choose the COD option (if available) through which you can pay after receiving your order.

You can mail us at care@deevyn.com for help and services.

No, the shipping is free all over India. But we might charge a fee for some COD parcels.

At this moment, we are not shipping outside India.